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How safamafaka Handles Your Personal Data

At safamafaka, we collect only the data we need to run your account, process your UPI, Paytm or PhonePe transactions, and keep your sessions secure.

Data collected only as neededUPI, Paytm, PhonePe transaction records securedYour right to access and correct dataIndia-region legal complianceClear retention timelines

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What This Policy Covers and Where It Applies

safamafaka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy notice applies to every account opened on safamafaka.com and covers data gathered when you register, make deposits through UPI, Paytm or PhonePe, browse our lobby, or contact our support team. Access to our platform depends on local law and is available where local law

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permits. We operate under applicable data-protection rules for Indian users, which means we are required to state a lawful basis for every category of data we process. Where we share data with payment processors such as UPI rails or Paytm's gateway, we share only what those
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processors require to complete your transaction. We do not sell your personal data to advertisers or unrelated third parties. If regulations in your state or territory create additional rights for you, those rights apply in full.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how safamafaka holds your personal data, want to request a copy of your records, or need to raise a data…

DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Information

We apply specific technical and procedural controls across every part of your account lifecycle — from the moment you register through to the day you close your account…

Encrypted Storage

All personal data, including identity documents uploaded during account verification, is stored using AES-256 encryption at rest.

Cookie Controls

We use session cookies to keep you logged in, and analytics cookies to understand how pages load on your device.

Payment Data Separation

When you pay via UPI or Paytm, card or wallet numbers are handled entirely by the payment processor.

Retention Schedule

We keep active account data for as long as your account is open.

Data Access Requests

You can request a full export of the personal data we hold on you at any time.

Correction and Deletion

If any data we hold is inaccurate, you have the right to ask us to correct it.

Frequently Asked Questions About Your Privacy

The questions below cover the data rights we most often hear about from Indian account holders — what we collect, how long we hold it, and what you can ask us to do with it. If your question is not listed here, reach our privacy team through the contact paths above.

We collect your name, email address, mobile number, date of birth and the identity document you provide during verification. We also log your IP address, device type and the pages you visit within your session.

We share data only with processors who need it to deliver a service — for example, UPI or PhonePe rails need your transaction amount and account reference. We do not sell your personal data to advertisers or data brokers under any circumstance.

We retain financial transaction records for the period required by Indian financial regulations, typically several years. Non-financial profile data is deleted or anonymised once the regulatory hold period ends, on our standard rolling schedule.

Yes. Send a data-export request via live chat or our privacy email with your registered account email. We will compile and deliver a structured file of your personal data within 30 days of receiving the request.

Contact our support team through live chat or the privacy email channel, specify which data is incorrect and provide the accurate version. We will update the record and confirm the correction in writing within 14 days.

We use session cookies for login continuity and analytics cookies to measure page performance. You can adjust or withdraw consent for non-essential cookies at any time through the cookie preference panel inside your account settings page.

Start by raising the matter with our privacy team via email or live chat. If you are not satisfied with our response, you have the right to escalate to the relevant data-protection authority under applicable Indian law.

How safamafaka Handles Your Personal Data

How to Contact Us About Your Data

Six Ways We Protect and Manage Your Information

Encrypted Storage

Cookie Controls

Payment Data Separation

Retention Schedule

Data Access Requests

Correction and Deletion

Frequently Asked Questions About Your Privacy

01 What personal data does safamafaka collect when I open an account?

02 Does safamafaka share my data with third parties?

03 How long does safamafaka keep my data after I close my account?

04 Can I request a copy of all the data safamafaka holds about me?

05 How do I ask safamafaka to correct inaccurate information on my account?

06 Does safamafaka use cookies, and can I turn them off?

07 Who do I contact if I believe my privacy rights under Indian law have not been respected?

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